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Privacy policy

Purpose of Collecting Personal Information

Visante collects personal information from consumers for the following purposes:

  • Processing orders, delivery, and payments.
  • Providing customer service.
  • Providing information about products, services, and promotions.
  • Analyzing data to improve products, services, and customer experience.
  • Complying with legal requirements and regulations of competent authorities.

Scope of Information Use

Visante commits to using consumers' personal information only for the purposes stated in Section 1. We will not sell, share, or rent consumers' personal information to any third party, unless we have the express consent of the consumer or as required by law.

Data Retention Period

Visante will store consumers' personal information for the time necessary to fulfill the purposes stated in Section 1, or until the consumer requests the deletion of their personal information.

Individuals or Organizations That May Access Information

Individuals or organizations that may have access to consumers' personal information include:

  • Visante employees responsible for order processing, delivery, payment, customer service, data analysis, and system management.
  • Third parties providing services to Visante, such as payment services, delivery services, data analysis services, etc.
  • Competent authorities as required by law.

Address of the Data Collecting and Managing Unit

SAMDALAT Corporation

  • Address: T15 – 40, Manhattan Glory, Vinhomes Grand Park, Long Binh Ward, Thu Duc City.
  • Farm: Kim Cuc Hamlet 1, Ta Nung, Da Lat, Lam Dong.
  • Hotline: 091 898 33 00
  • Email: visante.vn@gmail.com
    Consumers can contact Visante to inquire about the collection and processing of their personal information through the contact information provided above.

 

Methods and Tools for Consumers to Access and Edit Personal Data

Consumers can access and edit their personal data on Visante's e-commerce system by:

  • Logging into their account on Visante's website and accessing the "Account Settings" or "Personal Information" section.
  • Contacting Visante via email or phone to request access or editing of personal data.

Visante will make every effort to fulfill consumers' requests within a reasonable time.

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