VNPAY payment guide

VNPAY payment gateway is a payment solution developed by VNPAY Joint Stock Company. Customers can use their bank cards/accounts, QR Pay/VNPAY-QR features integrated into mobile banking applications of various banks or linked e-wallets to make payments and enter discount codes (if available).

Scan the VNPAY-QR code on 35+ Mobile Banking apps and 15+ linked e-wallets.

40+ ATM/domestic cards/bank accounts

4 International payment card

Payment methods via VNPAY

1. Payment Method via "VNPAY-QR Supported Payment Apps"

Step 1: Select your desired product or service and click "Checkout" or "Place Order". On the payment page, please double-check your order, fill in complete recipient information, select the VNPAY payment method, and click "Place Order".

Step 2: The payment screen will switch to the VNPAY payment gateway interface. Select the "VNPAY-QR Supported Payment Apps" method.

Step 3: The system will display a QR code along with the total amount to be paid. Please verify this amount. Use your banking app (from the listed list), select "Scan Code" and scan the QR code on the website's payment screen.

Note: The QR code is valid for 15 minutes. To ensure a successful payment, please refer to the conditions and scanning procedures on your phone in advance to avoid timeouts that may affect your payment and promotional codes.

Step 4: Verify your information, enter the discount code (if any) and complete the payment.

Upon successful payment, you will receive an order confirmation notification on the website.

2. Payment Method via "Domestic Cards and Bank Accounts"

Step 2: The payment screen will switch to the VNPAY payment gateway interface. Select the "Domestic Cards and Bank Accounts" method and choose the bank you want to pay with from the list.

Step 3: Please enter your card/account information as required and select "Continue". An OTP will be sent to your registered phone number. Enter the OTP to complete the transaction.

Note: The transaction will expire after 15 minutes.

Step 4: Upon successful payment, you will receive an order confirmation notification on the website. Payment interface via "Domestic Cards and Bank Accounts"

3. Payment Method via "International Cards (Visa, MasterCard, JCB, UnionPay)"

Similar to the "Domestic Cards and Bank Accounts" payment method.

4. Payment Method via "VNPAY E-Wallet"

Similar to the "VNPAY-QR Supported Payment Apps" payment method.

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VNPAY SUPPORT CHANNELS

Hotline: *3388 or 1900 55 55 77
Zalo OA: zalo.me/4134983655549474109
Email: hotro@vnpay.vn
Fanpage: facebook.com/VNPAYQR.vn